Frequently Asked Questions

Color correction is $0.10 per image and culling is $0.02 per image. Basic retouching (skin cleanup and small spots) starts from $1 per image, and album design is $2 per page. Prices for adding or removing people are shown after you sign up. Create a free account to place your order.

Our standard turnaround time is 1–3 working days.

Any album company you choose. Tell us the company in the order form, and we'll look up its specifications so the design is set up properly.

1. Click Sign Up at the top of the page.
2. Click "Create an Account".
3. Fill in the registration form and click "Sign Up".
4. Our team reviews your details and sends a confirmation email once your account is active.

1. Log in to our online control panel.
2. Click "Place New Order" and choose your service.
3. Complete the order form and click "Proceed to File Upload".
4. Click "Add Files" or drag your files in, then click "Upload".

Upload them through our online ordering system: after you fill in the order form, click "Proceed to File Upload". You can also send files through Dropbox.

About 4 to 6 images per spread. For a 15-spread (30-page) album, that's 60 to 90 images.

Yes. Send more images and we'll select the best ones for the design.

Add your notes in the special instructions field when you order, and we'll follow them while designing. You can also send a link to your favorite album design.

Yes. In the order form, set Design Style to "My Custom" and enter a link to your album. You can also upload a favorite design under "My Preferences", or email us a link or attachment.

Absolutely. We design albums for any type of event, including mitzvahs, portraits, boudoir, seniors and parties. See our album samples.

Through AlbumProof, our own online album proofing system. You can view the layouts, submit changes or approve the design there.

Forward the design preview link to your client. They can view the layouts, submit changes or approve the design directly through the link. Their comments go straight to the designer, with you in copy.

No. Our proofing system is completely custom branded. The preview link shows your logo, and you can customize the look of the proofing site to match your brand.

If images are missing during a revision, we'll email you a link to upload them. You can also add images to the job at any time through our online control panel.

If you're happy with the design, click "Album Approved, Ok for Production" at the bottom of the preview page.

To request changes, type your comments in the comment box and click "Save Comments". When you've commented on every layout you want revised, click "Submit All Changes".

Our quality team checks the design for alignment and quality issues. We then upload the high-resolution print files and email you a download link. Any pending payment needs to be completed before we send the final files.

We adjust and correct your images for continuity of white balance, color temperature, brightness and exposure, hue, saturation, black points and contrast. See samples.

RAW, DNG, JPEG and Lightroom Smart Preview files. We recommend Lightroom Smart Preview catalogs, which are much smaller and faster to transfer.

We use Adobe Lightroom for color correction.

No. We color correct any type of images, including weddings, portraits, mitzvahs, boudoir, seniors, parties and events.

Absolutely. Set your color correction preference in the order form, or upload your favorite before and after samples under "My Preferences".

When you place your order, submit written instructions for each image, or mark annotations directly on the image in our ordering system. If you're not sure, ask us to suggest the edits that will help most.

Yes. Send the group photo, a photo of the person, and a height reference photo: a photo of them standing close to someone from the group. We match scale, light and color so they look like they were there. See samples.

From the thousands of images you shot, we cull down to the number you choose, keeping the best for quality, exposure, angle and light. Learn more.

No. An editor views every frame and compares similar shots by hand.